TESTIMONIALS for Blacktown City Hot Water Service

Hot Water System Replacement; Helpful & Courteous; Recommend Blacktown City Hot Water  


Recently our old gravity feed hot water heater was replaced by a mains pressure unit by your staff. Please accept this letter as appreciation of the manner in which the servicemen looked after our interests. They were helpful and courteous and fully explained everything about the new system.

Not only is the heater in a perfect location but we now have a greatly improved supply of hot water.

I would not hesitate to recommend Blacktown City Hot Water Service to others and wish your company all the best in the future. Yours sincerely

-B. Cole, Eastwood, May 2012



Happy with Vulcan Hot Water System Installation; Prompt, Courteous, Professional; Recommend Blacktown City Hot Water

Just a note to say a very sincere thank you for your prompt attention and courteous manner showing to myself with the installing of the new Vulcan hot water tank. The installer was very professional a good man to have on your team! I would also like to mention your receptionist always answers the phone with the most pleasant manner. Also the service man in the office with whom I have had conversation with over the phone always polite. Thank you all. I would have no hesitation in recommending your company. Yours most sincerely

-M. Burke, Carlingford, June 2012

Supply and Fit Thermostat to Hot Water System


Thank you for your quick response and service.

-Robyn Hosking, Marayong




Hot Water System Replacement; Outstanding Customer service & Trade service, Quick, Professional, Clean; Service on Sunday


I am writing this letter to commend you on the outstanding service I experienced from your company. On Sunday August 20th upon discovering the leaking hot water system, I was in quite a panic and began phoning for help. After numerous calls resulting in a lack of response, I found your number on a sticker than had been placed on the cylinder previous. I spoke with a lovely gentleman who was courteous, honest, and helpful. As the situation wasn’t dire, he advised he would send service man to assess the problem the next morning between 7:00am and 8:30am. As promised a serviceman arrived at the door around 7am. He displayed exceptional politeness, honesty, and consideration towards me, the property, and the household. After assessing the hot water system, the service man resolved it had expired and would need replacing. The other gentleman who delivered and helped install the new system, also displays the fine service traits and attitude. The delivery and installation of the replacement hot water system and the removal of the expired system was quick, professional, and clean. Please extend my gratitude to these three gentlemen for their outstanding customer and trade service. They are an asset to your company name and their chosen industry! Again, thank you for the meritorious professionalism shown, I will certainly recommend your name.

-L Duncan, Glenwood, August 2006


Prompt Service; Service with a smile


Thank you for helping us so promptly and providing your special service with a smile!

-Hessman Residence, Baulkham Hills, February 1999




Great Customer service; Quick & Professional

I would just like to express my gratitude and appreciation for the great customer service that I received from one of your service agents at Blacktown Hot Water-quick, responsive, and professional. I would recommend them to anyone and future queries I have they will be the only point of contact. Regards

-A. Tosswill

Dux Hot Water System-Emergency Hot Water; Prompt & Excellent Service


Further to my service call this morning, thank you for your prompt service today at our Eastwood Apartments, for the Dux hot water heater. I believe the service man attended and carried out the required works and all within a 3 ½ hour time frame which was given to me at the time of my call. As per my position, I only ever hear the bad reports, however it’s always nice to hear the good ones. I had a family of 6 people in that apartment and they needed hot water asap. Your service was excellent. Again many thanks.

-Waldorf Apartments, August 2008 






Happy with Hot Water System; Fast Service


Thanks for being so fast. The heater is working great.

-D & D Anderson, Winston Hills, May 2003




Prompt & Trusting; Recommend to Friends 


Thank you for your prompt service and trusting nature. I will continue to recommend you to my friends. Thank you

-Eslocenals Residence, Willmott, August 2003




Tap Repair; Timely & Helpful Service


A note to say thanks for the help with our faulty tap. The job was done efficiently. The serviceman arrived at the set time and was helpful. Regards

-R. Gore, Castle Hill, June 2009 




Bright & Professional Plumber; Will contact Blacktown City Hot Water first 


With thanks for sending me a bright, professional plumber. Next time you get the first S.O.S.

-Sister Maria, Dooneside, December 2011





9627 5447